Managing a Fire Company
The MFC Podcast includes discussions on company level service delivery and HR in the fire service.
Managing a Fire Company
Episode 19
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John Brunacini
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Episode 19
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The 19th episode of the Managing a Fire Company podcast is here with new voices! In this episode, Kyle Trumbly hosts author John Brunacini, author Tim Dietz, and validation committee member Trevor Stokes. The team discusses the theme of Chapter 14 of MFC: customer service. The better a Company Officer takes care of their crew, the better the crew will take care of its customers!